Japan's Aeon Co., a major retailer, reports that customers who return to their stores of their own accord are being allowed to enter, despite the ongoing pandemic. In response to COVID-19, retailers around the world have opted for strict or cautious entry protocols. However, Aeon has adjusted its rules to permit entrance to those who return without their mandatory temperature check or mask. The company believes in the responsibility of its patrons to protect themselves and others.

In Japan, personal responsibility and social consideration for others are highly valued. In this context, Aeon's decision to allow customers back into its stores, despite them not adhering to certain protocol, is noteworthy. The move might seem risky, but the company is trusting in the Japanese ethos of collective responsibility to mitigate risks.

In the EU or US, retail giants have opted for stricter policies concerning pandemic protocol adherence. This includes mask mandates, social distancing requirements, and capacity restrictions. Aeon's decision to rely on the individual's responsibility is quite different from the approach typically seen in Western countries.