There's growing concern in Japan about residents who are unable to secure smartphone contracts. This issue underscores a tale of hardship and the widening tech inequality in the country. Observations show an increasing number of individuals, particularly those from low-income groups, being refused by service providers - a direct impact of stricter contract policies. Critics argue these policies compound social exclusion, as smartphones are now essential amenities, facilitating access to vital information, services and job opportunities.

In Japan, smartphones act as crucial tools for daily life, from mobile payments to important government announcements. There's an ongoing debate on the effects of recent, stricter contract policies and how these obstruct people from securing a mobile phone. Being denied this essential tool creates a digital divide, sparking discussions about tech inequality and social exclusion.

In contrast, in the US and the EU, consumers with low credit scores or low income can still obtain mobile phone contracts, albeit with certain restrictions. There's a general consensus that access to the mobile phone and internet is a fundamental right, and thus policies are put in place to prevent exclusion.