In a recent incident in Japan, a bus driver was reported for shouting at a passenger who has autism. The individual, whose identity has not been disclosed, faced the unsettling encounter during their daily commute. The story has sparked public outrage, leading to calls for enhanced awareness and sensitivity training in public services to accommodate the needs of individuals with disabilities.

In Japan, a significant value is placed on the principles of respect and consideration for others, making this incident particularly shocking to the local community. Although the rights of people with disabilities are slowly gaining recognition in Japan, this incident underscores the progress yet to be made. This event has stirred a wider conversation about how public services can better accommodate the needs of individuals with disabilities.

In the US or EU, discriminatory behavior from public service employees towards individuals with disabilities is seen as a clear violation of their rights. Legal actions may be taken against such employees and they may even lose their jobs. Enhanced sensitivity and awareness training are also often mandatory in these regions to avoid such discriminatory incidents.