Japan is witnessing a surge in problems related to its My Number insurance card system. This follows a rise in reported complications, with many consumers feeling frustrated and underserved. These issues seem multifaceted, with both technical glitches and poor customer service being identified as key contributing factors. Evidently, there is a pressing need to address and rectify these problems to improve the overall quality of service.

The My Number insurance system is a crucial part of Japan's welfare and healthcare system. Hence, any problems can cause significant inconvenience to people relying on the service, affecting their ability to access healthcare. This issue is a significant concern for many Japanese citizens, given the country's aging society and the general emphasis on efficient public services.

Similar problems have been faced in the US and EU, particularly with the introduction of new systems or policies. For example, the launch of the Affordable Care Act website in the US was plagued with technical problems. However, persistent issues always lead to calls for improvements and, if not addressed timely, can lead to significant public dissatisfaction.