The Japanese company, WBJ, is planning to close its domestic distribution services by the end of this year. The decision was made after an in-depth internal review, as a part of the company's refocusing strategy; to concentrate on more profitable sectors. The company's employees, customers, and partners have been informed about the upcoming changes, with plans in place to ensure a smooth transition.

In Japan, economic stability and job security are valued highly by society. The closure of WBJ's domestic distribution services may concern both employees and customers about the future. However, if the company is able to provide sufficient guarantees about the future employment of its workers and service continuity for clients, it will be viewed in a more positive light.

In the US or EU, similar situations would also be met with concern, especially from the employees' perspective due to the potential for layoffs. Customer service disruption is also a major concern. A company's communication strategy and transition plan would play a huge role in how the news is received.