Starting December 1st, traditional paper-based insurance certificates will be declared obsolete in Japan, as per recent government regulations. In line with an ongoing digital transformation, insurance companies are now required to switch to electronic certificates. This change aims to streamline operations, reduce paperwork, and improve efficiency, although it may pose initial challenges for older citizens unfamiliar with digital formats.

Japan is known for its meticulousness and exceptional service, with traditional paper-based methods playing a large part in this. However, the move towards digitalisation signifies the country's determination to modernise its processes. Still, there are concerns about the paperless transition, especially among the elderly, who have been reliant on paper documents for several decades.

In the US and EU, most insurance operations have already shifted online, with less reliance on paper forms as compared to Japan. There, digital insurance claims and secure electronic certificates are already commonplace. However, these countries still face challenges related to data privacy and security.