The highly-anticipated World Exposition in Japan, advertised under the concept of a 'queue-less expo', failed to meet public expectations as logistical issues led to substantial queues. Despite significant planning and promises of a seamless experience, visitors were met with long waiting times. The event organization has acknowledged the issues and declared that they will learn from the situation for future expositions.

In Japan, customer service is paramount, and residents have high expectations for efficient flow in public events. Queues are seen as a failure of organization, and as such, this event's failure became a widespread topic of discussion, with implications for future events.

In the US or EU, queues are often seen as unavoidable at large events. While poor organization is criticized, there's a general acceptance that some wait times are inevitable. However, promising a queue-less experience and failing to deliver would also be seen critically and likely lead to improvements in planning for future events.