Fast-food giant KFC has conceded to a situation in Japan involving controversial videos circulating under the term "part-time job terror" or "Baito-Tero." Employees were seen showcasing improper behaviour at work in a series of social media videos. The timeline and locations of these incidents haven't been specified yet. KFC Japan has recognized and begun addressing this problem in order to maintain its reputation and the trust of its customers. The entire incident poses questions about employee conduct, especially part-timers, and social media ethics.
Japan values hard work and conforming to societal norms very highly, making this behaviour by KFC’s part-time staff especially shocking. Furthermore, there are legal implications considering these actions would likely violate the terms of their employment contracts. With the proliferation of social media, Japan is wrestling with its impact on employee behaviour and work culture.
Comparable incidents in the US or EU usually attract significant public criticism and prompt swift action from companies to rectify the situation. In some cases, involved employees may face disciplinary actions or dismissal. Such incidents also stimulate dialogue on the responsibilities of part-time staff and the role social media plays in workplace ethics.