Sumitomo Mitsui Financial Group, one of Japan's leading financial institutions, is gearing up for full-fledged adoption of AI in its operations and leadership. This move is set to revolutionize the banking sector by significantly enhancing operational efficiency and customer services through advanced technologies.

In Japan, the advent of AI technology is seen as a major stepping stone in the country's digital transformation agenda. AI has been a major talking point reflecting the country's values on progress, tech adoption, and efficiency. There exists widespread public and business interest on how AI adoption will transform major sectors, including banking. Japan's advanced legislation in technology encourages such bold moves.

In the US and EU, several major companies have already embraced AI and digital transformation, making the business processes more efficient and customer-friendly. However, adoption in the financial sector has been more gradual due to regulations and cybersecurity concerns. Sumitomo Mitsui’s full-scale adoption could be an interesting case study for western countries.